This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To quickly process your transactions.
• To ask for ratings and reviews of services or products
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.It won’t affect the user’s experience that make your site experience more efficient and may not function properly.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links
We do not include or offer third-party products or services on our website.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
From time to time we may have implemented the following:
• Remarketing with Google AdSense
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes:
• On our Privacy Policy Page
Can change your personal information:
• By emailing us
• By calling us
• By logging in to your account
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Do we let third-parties, including ad networks or plug-ins collect PII from children under 13?
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.
SMS Terms and Conditions
1. Introduction
Cleaning Innovations Carpet Cleaning may disclose Personal Data and other information as follows:
Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS
short code campaign with a third party for purposes unrelated to supporting you in connection
with that campaign. We may share your Personal Data with third parties that help us provide
the messaging service, including, but not limited to, platform providers, phone companies, and
other vendors who assist us in the delivery of text messages.
Additional Disclosures: – Affiliates: We may disclose the Personal Data to our affiliates or
subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject
to this Policy.
All the above categories exclude text messaging originator opt-in data and consent; this
information will not be shared with any third parties.
.
2. Purpose of SMS Notifications
Our SMS notifications are designed to:
Communicate with our clients
3. Opt-In and Consent
By providing your phone number and opting into our SMS notifications, you confirm that you are the
owner or authorized user of the phone number provided. You consent to receive recurring automated
text messages (SMS, MMS) from us regarding your scheduled visits, service updates, offers, and other
important notifications. Consent is not required to make any purchase from us. Message frequency may
vary, but you can generally expect to receive between 1-5 messages per week.
4. Opt-Out Instructions
Your consent to receive automated texts is entirely voluntary. You may opt-out at any time:
To stop receiving messages, reply “STOP,” “END,” “CANCEL,” “UNSUBSCRIBE,” or “QUIT” to any
SMS message from us.
You may also email us at [email protected] with your opt-out request.
After you opt out, you will receive a final confirmation message, and no further messages will be
sent to your number unless you re-enroll.
5. Help and Support
If you are experiencing issues with our SMS notifications or need assistance, you can:
Reply with the keyword “HELP” to any message.
Email us directly at [email protected].
6. Message and Data Rates
Standard message and data rates may apply for any messages sent to you from us and from you to us.
Please consult your mobile service provider for details regarding your text plan or data rates.
7. Privacy and Data Security
We value your privacy and are committed to protecting your personal information. Your data will be
used solely for the purposes described in this policy, such as managing your service appointments,
processing payments, and ensuring proper communication regarding your services.
We do not sell, rent, or share your personal information with third parties for marketing purposes. We
may share your information with third parties only as required by law, for billing and payment
processing, or to fulfill our contractual obligations.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was
collected, including legal, accounting, or reporting requirements. After this period, your data will be
securely deleted or anonymized.
9. Compliance with Regulations
We comply with all relevant laws and regulations, including the Telephone Consumer Protection Act
(TCPA) and CTIA guidelines. Our practices ensure that you can easily manage your preferences, and we
provide clear instructions for opting in or out of our SMS notifications.
10. Indemnification
You agree to indemnify, defend, and hold us harmless from any privacy, tort, or other claims, including
claims under the TCPA or any state law equivalents, arising from your voluntary provision of a telephone
number that is not owned by you and/or your failure to notify us of any changes to your mobile
telephone number.
11. Participation Requirements
To participate in our SMS notifications service, you must:
Be 18 years of age or older.
Own a wireless device capable of two-way messaging.
Be a subscriber to a wireless service with text messaging capabilities. Please note that not all
mobile carriers support this service.
12. Dispute Resolution and Arbitration
By using our SMS notifications service, you agree to resolve any disputes with us on an individual basis
and not as part of any class or representative action. You waive your right to a trial by jury and agree
that any claims will be resolved through final and binding arbitration. If you do not agree to these terms,
please do not participate in the service.
13. Miscellaneous
You warrant and represent that you have the necessary rights, power, and authority to agree to these
Terms and Conditions and that your participation in this service does not violate any other contract or
obligation. If any provision of this Agreement is found to be unenforceable or invalid, the remaining
provisions will remain in full force and effect.
We reserve the right to modify these Terms and Conditions at any time. Any updates will be
communicated to you via SMS or email, and your continued participation in the service constitutes
acceptance of the modified terms.
14. Full Privacy Policy
For more detailed information on how we collect, use, and protect your data, please review our
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
cicarpetcleaning.com
Cleaning Innovations Carpet Cleaning
500 Regis Avenue #18174
Pittsburgh, PA 15236
USA
412-258-1504
Last Edited on 06-19-2025
